Files not received

Need help with the files, here's the place to ask your questions.

Moderator: EMG

Files not received

Postby sunsetbottom » July 31st, 2018, 3:26 pm

I processed an order last week. The charge was processed 7/26 and I have yet to receive the 2 files in my e-mail. I thought they were going to be e-mailed to me. I have checked my e-mail, including spam and do not see anything
sunsetbottom
Newbie
Newbie
 
Posts: 1
Joined: July 31st, 2018, 3:25 pm

Re: Files not received

Postby EMG » July 31st, 2018, 5:42 pm

Your payment was processed, I cannot say why you did not receive a confirmation email. To download your files go to Your Account -> Your purchases and you should see both of the files there and be able to download them.

Please let me know if there are any problems.

Thanks,
EMG
No matter where you go, there you are.
EMG
Site Admin
Site Admin
 
Posts: 1677
Joined: April 3rd, 2005, 1:00 am


Return to Help with Files

Who is online

Users browsing this forum: No registered users and 23 guests