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re-download files I bought

PostPosted: September 17th, 2017, 8:27 pm
by karoctera
Had a system crash, lost all downloads, need help in retrieving them

Re: re-download files I bought

PostPosted: September 17th, 2017, 11:00 pm
by rw789
I've never purchased a file before but can't you see which ones you've purchased by going to "your account > your purchases" to redownload what you had purchased?

Re: re-download files I bought

PostPosted: September 18th, 2017, 9:51 am
by JackDrago
Normally, yes, but if there were pre crash purchases he may need to contact EMG

Re: re-download files I bought

PostPosted: September 18th, 2017, 10:52 pm
by EMG
If your account was lost in the crash that would be another reason to reach out to me. I'd just need a little information and we can look up all your previous purchase and connect them to your account.