Any ideas for account showing I have 0 purchased files

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Any ideas for account showing I have 0 purchased files

Postby readyhypno » May 29th, 2021, 11:31 pm

Hi returning to site after a break and my purchased file (your account - purchased files) says I have 0 - still got the email confirming purchases...any ideas?
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Re: Any ideas for account showing I have 0 purchased files

Postby EMG » May 30th, 2021, 3:31 pm

Did you ask us to delete your account or is it an older account? The system says you have no purchased files.
No matter where you go, there you are.
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Re: Any ideas for account showing I have 0 purchased files

Postby readyhypno » June 5th, 2021, 12:32 am

I haven't logged in for a few months, I purchased a couple of files but their not in my account? Still have the emails for them.
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Re: Any ideas for account showing I have 0 purchased files

Postby EMG » June 5th, 2021, 9:10 am

Ok, forward me one of the emails admin@warpmymind.com and I'll figure out what's going on.
No matter where you go, there you are.
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Re: Any ideas for account showing I have 0 purchased files

Postby readyhypno » June 5th, 2021, 2:23 pm

Have forwarded an email thanks
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Re: Any ideas for account showing I have 0 purchased files

Postby EMG » June 5th, 2021, 8:31 pm

Looks like it was just a matter of you having 2 accounts. Everything should be fixed now.
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