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Files not playing

PostPosted: May 21st, 2022, 8:01 am
by sleepyfootboy3
For the last month or so whenever I try to play a free file nothing happens. Is there something I can do to solve this?

Re: Files not playing

PostPosted: May 21st, 2022, 8:13 am
by EMG
Can you give me some information on what is going on? What device/browser are you using?

Re: Files not playing

PostPosted: May 27th, 2022, 10:41 am
by sleepyfootboy3
Nothing happens anymore. I’m using iPhone x.
Thank you for the response

Re: Files not playing

PostPosted: May 27th, 2022, 2:50 pm
by EMG
When I click on a file(meaning mp3, not file title) on my iphone it gives me 2 choices. View and download. If I choose view it plays the file otherwise it'll download it to your icloud and can be played from there. That's the result I get using Safari.

Re: Files not playing

PostPosted: September 7th, 2022, 8:21 am
by r666
Currently not getting the choice to view, and when you click on download you get a blank white screen that just hangs

Re: Files not playing

PostPosted: September 7th, 2022, 1:01 pm
by EMG
Please check again, the issue should be resolved. If you still have problems sign out, flush your cache, and sign back in.